Shipping & Delivery
DO YOU SHIP NATIONWIDE?
Yes, we can ship our products throughout the United Sates.
WHERE DO YOU SHIP FROM?
We ship all our products from our warehouse location 1790 West 8th Avenue, Hialeah, FL. 33010
WHEN WILL MY ORDER SHIP?
After you place your oder usually takes us 2-4 business days to ship your products.
HOW MUCH DOES SHIPPING COST?
Shipping rates are calculated at checkout after you introduce your shipping address.
DO YOU EXPORT?
Yes, we can export our products outside the USA and in coordination with the client’s freight forwarder. For exports Please call us at 305-889-3364, ext. 208.
ON AVERAGE, HOW LONG DOES IT TAKE FOR ME TO RECEIVE MY ORDER?
This depends on various factors but on average, the delivery lead-time for local South Florida orders is 4-7 business days after the order has been placed, and 5 to 10 business days for orders outside our local delivery zone requiring 3rd party shipping partners.
HOW CAN I TRACK MY ORDER?
99% of our orders have tracking information, when your oder is shipped you will received an email with your tracking code. You can track your packages items directly from the email or your order page.
If you have not received our email or your tracking is not working, please contact us at firstname.lastname@example.org
MY ORDER SAYS "DELIVERED" BUT I HAVEN'T RECEIVED MY ITEMS
WHAT IS YOUR RETURN POLICY?
For detail information about our return policy please visit our RETURN & REFUND POLICY section
WHO CAN I CALL ABOUT AN ORDER?
Please call 305-889-3364, dial option 2